Tag Archives: TEXTBLUE

NICE, AGENT511 to Integrate Public Safety Multimedia Recording, Messaging Platforms

NICE has partnered with AGENT511 to integrate a text-to-911 recording technology with a multimedia messaging platform to help customers manage public safety communications. The partnership seeks to combine NICE Inform and AGENT511’s TEXTBLUE for public safety answering points to record text messages from the latter platform and produce an incident report by gathering data from 911 …

Read More »