Tag Archives: Tom Romeo

Maximus' Tom Romeo: Citizen Experience, Cybersecurity Among Key Federal IT Modernization Drivers

Tom Romeo, general manager of federal business at Maximus, has said there are four trends that would drive information technology modernization in the federal government this year and one is the focus of agencies on enhancing citizen experience. Romeo wrote in a GCN article published Thursday that making citizen experience a priority would increase the use of new digital tools such as chatbots and automated voice systems within government agencies.

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Maximus' Tom Romeo: Outcomes-Based Contracting Model Could Help Advance Trump Admin’s Accountability Agenda

Tom Romeo, general manager of U.S. federal services business at Maximus, has said agencies should adopt an outcomes-based contracting model as the Trump administration calls for the federal government to improve the delivery of services to citizens amid scant resources. Romeo, an inductee into Executive Mosaic's Wash100 for 2017, wrote in …

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Maximus, Interactions Unveil Virtual Assistant Tech Offering for Federal Sector; Tom Romeo Comments

Maximus has partnered with Interactions to offer a virtual assistant technology designed to help federal agencies communicate with citizens they serve. The Maximus Intelligent Assistant platform works to facilitate transactions such as general inquiries, appeal status, benefits eligibility, program awareness, authentication, registration and enrollment via a phone, text or the web, Maximus said Tuesday. …

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PSC Announces 2017 Board, Executive Panel Members; Accenture's John Goodman Re-Elected Chair

The Professional Services Council re-elected several executives and appointed new members to its 2017 executive committee and board of directors during its annual meeting held Thursday. John Goodman, chief operating officer of Accenture's federal services business; and Deb Alderson, president and CEO of Sotera Defense Solutions; were respectively re-elected as …

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Maximus' Tom Romeo Cites Requirements for Agencies to Facilitate Citizen-Gov't Interactions

Tom Romeo, president of the federal services business at Maximus, has said that digital technology platforms and content should be integrated across various services and channels in an effort to change the way U.S. government agencies interact with and deliver services to citizens. “Delivering the next era of citizen engagement …

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Maximus Federal Lead Tom Romeo on Agencies’ Citizen Experience Commercialization Efforts, LPTA Use in IT Acquisitions

As head of Maximus‘ federal services business, Tom Romeo oversees an approximate $500 million portfolio of work for the federal government in areas such as health program support and business process services to agencies for the facilitation of a process the company calls the “Citizen Journey.” The company views the Citizen Journey as …

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Maximus' Tom Romeo: Case Management, BPM Can Help Agencies Streamline Operations

Tom Romeo, president of federal services at Maximus, has said the adoption of case management and business process management practices could help federal agencies manage workflow processes as they continue to use legacy information technology systems and modernize IT platforms. Romeo wrote in an FCW commentary published Thursday that BPM …

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2015 Washington Govcon Award Finalists Unveiled, Paul Lombardi to Get Hall of Fame Induction

The Professional Services Council and Fairfax County Chamber of Commerce have named the finalists for government contracting vendor and executive honors at the 13th Annual Greater Washington Government Contractor Awards Nov. 5. PSC said Thursday the awards recognize the leadership, commitment and innovation of businesses and leaders in the Washington metropolitan area’s government contracting community. …

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Tom Romeo on MAXIMUS’ Post-Acentia Acquisition Strategy, Industry’s Role in Citizen-Gov’t Connections

Reston, Va.-based government services firm MAXIMUS entered new phase of its history in April when the company closed the $300 million cash acquisition of program management and technology contractor Acentia. MAXIMUS initially announced the transaction in March and said it sought to add new work for civilian and health agencies and increase access to contract vehicles with …

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Tom Romeo: Maximus, MicroPact Partner to Help Manage Gov’t Programs with Technology

Maximus and MicroPact have partnered to combine their technology and service offerings with the goal of helping customer agencies manage cases and business processes. MicroPact said Thursday that Maximus agreed to leverage the integrated case and business process management platform entellitrak to support health, financial and civilian programs in the …

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Maximus’ Tom Romeo: Technology, Industry Participation Vital for Public Service Programs

Many federal agencies are responding to the public’s need for government services through modern technology and collaboration with industry, Tom Romeo, president of Maximus‘ federal services business, wrote in a Federal Times article published Tuesday. Romeo said he believes the federal government could transform customer experience this year and onward …

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Maximus' Tom Romeo, Veris' Dave McClure Urge Agencies to Integrate Data Security into Business Processes

Tom Romeo, Maximus' federal services president, and Dave McClure, Veris Group's chief strategist, have proposed a number of steps for agencies to address the enterprise security gap in their business processes. Romeo and McClure wrote in a joint opinion piece for FCW published Friday that agencies need to apply rules, …

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