Raj Parameswaran, president of Maximus’ federal information technology business, said that implementing cloud security approaches approved by the Federal Risk and Authorization Management Program will help agencies optimize operations while improving customer experience.

Maximus’ federal services business has been appraised at Maturity Level 5 under the CMMI Institute's Capability Maturity Model Integration Version 2.0 framework.

Allison Patrick, senior vice president at Maximus’ federal arm, has said that while cybersecurity evolved in recent years, it must keep up with increasingly sophisticated threats such as microbreaches, ransomware and browser-based attacks.

Tom Romeo, general manager of Maximus’ federal services segment and a 2020 Wash100 award winner, wrote in a GCN article published Thursday there are three technology trends to watch in the federal government space this year and one is the adoption of new technologies to transform the way citizens apply and receive health care benefits.

Tom Romeo, general manager of federal business at Maximus and a two-time Wash100 award winner, wrote in a commentary published Friday on Federal News Network that robotic process automation is a key component of a digital toolkit that could help agencies manage repetitive tasks and allow their employees to focus on more complex activities.

Maximus has received a new award recognizing the firm’s Medicaid enrollment app designed for the state of Louisiana.

Andy Beamon, a vice president at Maximus, wrote in a GCN article published Wednesday that an intelligent virtual assistant serves as the intersection of human and artificial intelligence that could help agencies enhance citizen experience.

Maximus has received certification from a health care accreditation body to assess the credentials of physicians who support the firm's government clients. The National Committee for Quality Assurance granted the Credentials Verification Organization designation after the company underwent on-site assessments performed by a group of medical and credentialing professionals, Maximus said Monday.

Maximus’ customer contact center operations across in Georgia, Indiana, New York and Texas have received renewed certification from consultancy firm BenchmarkPortal as centers of excellence.

The Center for Plain Language has selected Maximus’ public health communication initiative for the 2019 ClearMark Awards to recognize the latter’s Spanish-language operation of the Virginia Medicaid Managed Care health insurance portal.

Maximus has received Federal Risk and Authorization Management Program certification for an artificial intelligence-based virtual assistant technology designed to help agencies manage self-service channels.

BenchmarkPortal has granted an award to Maximus Federal in recognition of customer contact services at the government support firm's center in Brownsville, Texas. Maximus said Wednesday it received the "Call Center of Excellence" award, an honor given to firms ranked within the top 10 percent of surveyed contact centers.