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Dave McClure, principal director and CIO advisory lead at Accenture Federal Services, has said that agencies’ failure to leverage digital process automation for handling operational data resulted in “widely felt†performance gaps.
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Dave McClure, principal director and CIO advisory lead at Accenture Federal Services, has said that agencies’ failure to leverage digital process automation for handling operational data resulted in “widely felt†performance gaps.
MoreDave McClure, principal director and CIO advisory lead at Accenture Federal Services, has said the availability of more data, the increasing computing capacity and the software environment are some of the factors driving the pace of technology modernization in the government, the Washington Business Journal reported Friday. “And you combine all three of these together, and it creates an accelerated path for modernization that we just simply have never had before in government,†McClure said at a WBJ-hosted forum.
MoreDave McClure, Malcolm Jackson and Jason Layman of Accenture Federal Services wrote in a Nextgov article published Monday that there are three lessons from the company’s Future Systems research that show how federal information technology leaders approach IT modernization and the first is that these leaders invest in innovation infrastructure.
MoreSeveral industry experts have cited technology platforms and trends they expect to play a role in the federal government in 2019, Federal News Network reported Monday. Dave McClure, director of CIO advisory at Accenture Federal Services, said he expects a shift towards the adoption of hybrid cloud architectures and proactive cybersecurity measures and that agencies will improve their contact center strategies driven by artificial intelligence and increasing citizen expectations.
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