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Accenture Survey: Citizens Call for Digital Innovation to Streamline Gov’t Service Delivery; Ryan Oakes Quoted

A new Accenture survey says citizens have offered thousands of recommendations or “life hacks for government” in order for U.S. agencies to speed up the delivery of services. The company said Thursday it commissioned McGuire Research to conduct an online poll of 5,000 individuals across 10 major cities in September …

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